Basics of Problem Solving Training

What are the basics of problem-solving training? We like to sum it up in one word: FOCUS. F=finding out the facts of the problem. O=being optimistic while discovering where the problems lie. C=being creative when finding alternatives and setting goals as solutions to your problems. U=Understanding what the problem(s) really is/are. Where are they really coming from? Finally, S=solutions...which solutions are you willing to try and could be the most beneficial for you?